Terms of service

 

Terms of Service

Welcome to Modrena. By placing an order through our website, you agree to the terms outlined below.

1. Orders

All orders are subject to availability. We reserve the right to refuse or cancel any order if necessary, such as in the event of errors, suspected fraud, or supply issues.

2. Pricing & Payment

  • All prices are listed in GBP (£).

  • Payment is taken at checkout through our approved payment providers.

  • We reserve the right to update prices at any time.

3. Shipping

  • Orders are processed and dispatched from UK.

  • Delivery times are estimates only and may vary due to postal or customs delays.

  • Customers are responsible for providing accurate shipping information. We cannot refund or replace items sent to an incorrect address provided at checkout.

4. Returns & Refunds

Our Returns Policy forms part of these Terms. Please refer to the full [Return & Refund Policy] for details on eligibility, non-returnable items, and timelines.

5. Product Information

  • Each Modrena piece is hand-crafted, and slight variations in colour, material, or finish may occur. These are part of the unique character of the product and not considered faults.

  • Product images are for reference and may appear slightly different due to screen display settings.

6. Intellectual Property

All content on this website, including images, text, and designs, is the property of Modrena and may not be copied, reproduced, or distributed without permission.

7. Liability

We are not responsible for delays, losses, or damages caused by shipping providers, customs, or circumstances beyond our control.

8. Governing Law

These Terms are governed by the laws of England and Wales.