Shipping policy
Processing Time
All orders are processed within 1–3 business days from our London studio. Orders are not processed or dispatched on weekends or UK public holidays.
UK Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard (Tracked 48) | £2.99 | 2–3 business days |
| Express (Tracked 24) | £4.95 | 1–2 business days |
| Free Standard Shipping | Free on orders over £40 | 2–3 business days |
All orders are sent via Royal Mail with tracking. You will receive a tracking number by email once your order has been dispatched.
Delivery Area
We currently ship within the United Kingdom only.
Questions?
If you have any questions about your order or delivery, please contact us at hello@modrena.co.uk.
Notes
Delivery timeframes are provided by Royal Mail and are not guaranteed. Delays may occur during peak periods such as Christmas or bank holidays.
Once a parcel is marked as delivered, please contact Royal Mail directly for any delivery queries.
If your parcel is delayed or appears to be lost, please email hello@modrena.co.uk with your order number and tracking link and we'll be happy to help.