Info

Shipping & Processing

  • Processing time: 1–3 business days (London).
  • UK Tracked 48: £3.50 for orders £0–£39.99.
  • UK Tracked 48 Free: £0 for orders £40+.
  • UK Tracked 24 (express): £4.95.
  • Europe: International Tracked £7.95.
  • Rest of World: International Tracked £14.20.
  • Delivery aims from dispatch: UK 2–4 business days; Europe 5–7; Rest of World 6–11.
  • All orders ship tracked; a tracking link is emailed on dispatch.


Returns, Exchanges & Faults

  • All sales are final; jewellery is non-returnable and non-exchangeable.
  • Faulty or wrong item: email hello@modrena.co.uk within 7 days with order number, photos and a short description.
  • Outcome after assessment: repair, replacement, or refund if repair/replacement is not possible.


One-of-a-Kind

Pieces are one-of-a-kind or very small batch; natural variations in materials and patina are part of the work, not faults.


Materials & Ritual Finish

Earthy materials (wood, stone, glass, brass, shell) with hand-applied ritual finishes; subtle marks and tone shifts are intentional.


Care

Wipe gently after wear; avoid water, perfumes and chemicals; store in a pouch or dry box.

Brass and raw metals may patinate naturally; polish lightly if you prefer a brighter finish.


Packaging & Gifts

Protective packaging suitable for gifting; add a gift note at checkout if desired.


Address & Customs

Please ensure the shipping address is correct at checkout.

International customers are responsible for any import taxes or duties.


Contact

Questions about your order or care? hello@modrena.co.uk